After your order has been successfully submitted, the warehouse will process your order the following business day. The goods will then be assembled, packed and shipped. As soon as the shipment is on its way to you, you will receive an email notification with the tracking information and the expected delivery date from our partner parcel service GLS.Please note that the standard delivery time of 2-5 business days are estimates and may vary depending on circumstances such as distance, local holidays and other external factors beyond the control of Dreame and the parcel service. Packages are not shipped or delivered on weekends and local holidays and may vary due to external factors beyond the control of Dreame and our parcel service.While we always strive to deliver our orders on time, we recognize that the unforeseeable is inevitable. External factors beyond the control of Dreame and the parcel service, such as: Special circumstances, such as extreme weather conditions and technical failures, can occasionally cause delays and we ask for your patience and understanding in this case.Please also note that delivery times may be longer than usual during promotional periods.If you have any questions about the status of your order, please feel free to contact us. If you already have a tracking number, you can also check the status via the GLS website.